1 hour ticket response
Fast assistance is our topmost objective and that is why we have a team of proficient technical support engineers who are prepared to offer a swift answer to any question that you might possibly have. Simply submit your client support ticket from your Website Control Panel and we will reply within sixty minutes in the worst case scenario. Actually, we strive hard and aim for a twenty–minute response time.
An Excellent Help Desk Support Service
Each member of our help desk staff has several years of experience in the Linux shared hosting market and the vast majority of them have been with us for at least 5 years. They all are prepared to respond to all your inquiries in the most proficient way possible.
An Intuitive Help Center
To help you get a quick hint on how to use a certain feature, we have integrated a very intuitive Help section in your Website Control Panel. You can search through a broad selection of web hosting account administration articles and website management articles, have a gaze at our F.A.Q. archive or watch our how–to video tutorials.