Service Uptime Guarantee in Shared Hosting
Using a shared hosting account through our company, you'll be able to enjoy 99.9% server uptime. We have virtually eliminated the downtime due to the fact that we use a sophisticated cloud hosting platform and we do not handle everything on just a single server as most suppliers do. Alternatively, we run each service on an independent set of web servers, so your files, emails, databases, etcetera, will be handled by different web servers. Thus, we can also balance the load far more efficiently and ensure the stable functioning of your sites at all times. The accessibility of the web servers is guaranteed by several backbone Internet providers and diesel powered backup generators, so your internet sites are going to be operational no matter what. We also have experts keeping track of the web servers 24x7, including weekends & holidays, and they'll handle any unforeseen issue which could appear.
Service Uptime Guarantee in Semi-dedicated Hosting
When you acquire a semi-dedicated server plan from us, you will enjoy a guaranteed 99.9% uptime. Your account will be set up on a modern cloud web hosting platform with a load-balancing system that basically eradicates any kind of downtime. The files, e-mails, stats and databases are all addressed by their own groups of web servers, so even if there's a problem with one server, your websites will not be affected in the slightest. This enables us to offer you a far more stable website hosting service compared with companies that run everything on one web server where a problem with a single service can take the entire server down. To protect yourself from infrastructure difficulties, our data centers employ several Internet providers and powerful diesel generators, so regardless of what happens, the machines will keep operating with no disturbances and your Internet sites will remain operational. Any software issues are going to be dealt with instantly by our knowledgeable team of admins which monitor all servers 24/7.
Service Uptime Guarantee in VPS
All of our Virtual Private Server packages include a 99.9% uptime warranty. The stability and availability of the service is guaranteed by several Internet providers and diesel backup generators. Additionally, we work with new hardware for the physical web servers where the VPS accounts are created to avoid any probability of hardware dysfunction and each and every part has been tested extensively. The security of your info is guaranteed through enterprise-level hard disk drives working in RAID and the uptime guarantee time includes all routine maintenance procedures, so your Internet sites shall be up and running virtually without any disturbances. Our expert administrators will resolve instantly any software issue which may appear, so even if there's a problem with a different virtual private server account on the physical server, your VPS shall not be affected. The server uptime is listed on our internet site and not hidden in our Terms of Service because we can keep our promise and provide you with a very stable hosting service.
Service Uptime Guarantee in Dedicated Hosting
If you buy a dedicated server through us, we guarantee that it's going to be operational at least 99.9% of the time. To begin with, your web hosting server is going to be assembled with new and thoroughly tested hardware components and we will not do any compromises about it. Our data center in the downtown area of Chicago provides powerful diesel backup generators, so in the case of an electrical outage your web server will still be functional and with several redundant Internet service providers, your websites will be available if there is any connection issue. In case of any unanticipated circumstances, we have trained sysadmins which keep an eye on all web servers constantly and they can react instantly to resolve the problem in a very timely manner. Last in sequence, but not last in importance, our hosting servers have software and hardware firewalls to prevent the unwelcome traffic when it comes to a DDoS attack.